Planning for Your Club's Future
The club industry is built on the promise of delivering exceptional experiences to its members. As the demands and expectations of club...
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Greg Hungerford
- Aug 15
- 4 min
Continuous Improvement in Clubs - A Path to Sustained Excellence
Continuous improvement, a concept rooted in the business world, has found its way into various other domains, including the hospitality...
Greg Hungerford
- Jun 26
- 3 min
Managing Your Underperforming Team Members
Managing underperforming team members is a multifaceted task that starts with a deep understanding of the underlying causes, requires...
Greg Hungerford
- May 29
- 3 min
Conducting Great Performance Reviews
For clubs, performance reviews are a cornerstone of effective team member management and development. When conducted well, they can...
Greg Hungerford
- Apr 24
- 3 min
People Management Systems - The Backbone of Success
In the dynamic landscape of modern clubs, success isn't just about having great food, drink specials, a swanky gaming lounge or a...
Greg Hungerford
- Mar 27
- 3 min
The Importance of Onboarding for Clubs
In the dynamic hospitality industry and landscape of modern clubs, the process of onboarding new team members is often overlooked or...
Greg Hungerford
- Feb 29
- 3 min
The Hidden Toll of Poor Recruitment in Your Club
Recruitment is the backbone of a successful club. Finding and hiring the right talent not only shapes the present workforce but also...
Greg Hungerford
- Feb 1
- 3 min
Navigating the Challenges: Leading and Managing in Your Club
Leading and managing a club team is a complex endeavour that requires a delicate balance of strategic thinking, operational planning,...
Greg Hungerford
- Jan 22
- 3 min
Is 2024 Your Year For Professional Development?
In today's rapidly evolving and competitive hospitality and club industry, the quest for success is an ongoing journey. To stay ahead of...
Greg Hungerford
- Oct 25, 2023
- 3 min
The Power of Mentoring
A sad reality is that many businesses around the world don’t take mentoring seriously and miss out on a golden opportunity to onboard new...
Greg Hungerford
- Mar 28, 2023
- 3 min
Team Motivation in Your Club
In our current webinar sessions, I’ve been focussing on Emotional Intelligence and the role it plays in a club manager’s ability to...
Greg Hungerford
- Mar 9, 2023
- 4 min
Club Harmony and Productivity
It has been uncommon, in the annuls of workplace management and leadership, for the words productivity and harmony to be considered in...
Greg Hungerford
- Feb 14, 2023
- 4 min
Raising the Emotional Quotient in your Club
Your club’s emotional quotient is the measure or level of the collective emotional intelligence in your club. And managing and improving...
Greg Hungerford
- Jan 31, 2023
- 4 min
What Makes A Good Club Manager?
I was asked this question the other day. And to be honest, put on the spot, it stumped me. After blurting out some cliché about breadth...
Greg Hungerford
- Jan 11, 2023
- 4 min
Thinking – The Long and Short of it
Socrates is considered the father of critical and creative thinking. And it was said of him that he was short on lectures; long on...
Greg Hungerford
- Dec 7, 2022
- 4 min
I know just the person you should talk to!
A few years ago, it was time to trade in my car. It was an emotional time because the old jalopy and I had been together for over twenty...
Greg Hungerford
- Nov 30, 2022
- 3 min
Invoice Financing – Be a Smooth Operator
You’re probably wondering if I’m referencing the Sade song – Smooth Operator. No need to ask, I’m not. Rather it’s a way to introduce the...
Greg Hungerford
- Nov 28, 2022
- 2 min
Harmonising – It’s Not Easy!
In music, harmonising is an elite skill. There are many examples of bands and duos who have made a name, and fame, for themselves from...
Greg Hungerford
- Nov 23, 2022
- 3 min
Sales – It’s Not A Dirty Word
As the Australian Rock Band, Skyhooks sang “Ego is not a dirty word”. The message is that ego itself isn’t a bad thing – just that too...
Greg Hungerford
- Nov 16, 2022
- 4 min
Same, Same but Different
Have you experienced the excitement, mixed with trepidation, when picking up and driving a newly purchased car? As you sit behind the...
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