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Club specific webinars

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Next Webinar - 
2nd July


Club Managers Webinar - Managing Your Underperforming Team Members

The club managers webinar series, helps both newer and experienced managers to raise awareness and implement practical tools and techniques in their clubs.

Next Webinar - 2nd July - Managing Your Underperforming Team Members


Poor performance must first be understood before it can be corrected. If an employee is not meeting their performance standards or key performance indicators, then first seek to understand the root cause of the problem.

Poor performance may be related to not fully understanding KPIs, job expectations or lack of effective feedback. It is important to correct this – misdiagnosing the cause of poor performance could worsen the situation and possibly be irreversible. 


Considering how the employee’s poor performance impacts their colleagues is also important. Poor performance creates gaps in the work output which impacts the work of other employees. Poor performance resulting from a lack of motivation may also influence other employees’ attitudes towards work.


During the webinar, we will cover the following elements of Underperformance:​

  • Sources of Poor Performance - understanding the cause of poor performance and the potential solutions to address it.

  • Monitoring Underperformance - knowing how much support each team member requires, including when to monitor and coach team members who are performing poorly.

  • Providing Support - ensuring you, as a manager, have made every effort to improve the performance of your team members.


Date: July 2nd 2024

Time: 2.00pm AEST

Duration: 1 Hour

Cost: $50 (excl GST) per participant

Click the above link - "Register and Pay" to secure your spot. Following registration, you will be sent a link to join the Zoom meeting at the designated day and time.

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