The club managers' webinar series helps both newer and experienced managers to raise awareness and implement practical tools and techniques in their clubs.

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Next Webinar - 7th July - Improving People Performance in Your Club

 

Effective people management isn’t just about supervision—it’s about creating a system that drives performance, accountability, and results.

In this session, we take a structured and practical approach to managing the club’s personnel, focusing on how leaders can better align roles, expectations, and performance standards to improve outcomes across their team. Drawing on key elements of the Club Managers Leadership & Management (CML&M) program, this webinar will explore how to move beyond ad hoc management into a more deliberate, consistent, and performance-focused approach.

Participants will be encouraged to step back and consider how they currently manage people performance—and where small improvements can deliver meaningful gains in productivity, engagement, and overall club performance.

 

During the webinar, we will cover the following:​

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• How to take a more structured, system-based approach to managing people performance

• The key elements required to align roles, expectations, and outcomes

• How to use work plans to clarify “what” needs to be done and “who” is responsible

• The role of performance standards and KPIs in driving accountability

• Practical ways to improve productivity, engagement, and team effectiveness

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Date: July 7th 2026

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Time: 2.00pm AEST

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Duration: 1 Hour

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Cost: $50 (excl GST) per participant

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Click the above link - "Register and Pay" to secure your spot. Following registration, you will be sent a link to join the Zoom meeting at the designated day and time.