The Art of Coaching

This program has been designed to deliver specific knowledge and skills across a range of areas utilised in the role of a coach in both a business and personal environment. The objective is to develop your individual expertise in the area of Coaching.

Coaching promotes understanding and enhances the overall personal accountability and independence of the individuals you, as a Coach, work with.

You will learn about the role and positioning of a coach and how to recognise, determine and discover the needs of clients. By first developing rapport and trust-building behaviours, you will be able to consider the cognitive realities and frameworks of individuals in order to be best able to coach them.

Armed with both general and specific techniques, you will learn the process of initiating coaching conversations and engaging clients in a life-transforming journey.



The program is delivered via an interactive, online platform providing the flexibility to study and learn at times that suits participants commitments and at a pace that suits their lifestyle. Program material is comprised of readings, links, videos, discussion forums, activities and quizzes in a comprehensive learning experience

Coaching Concepts

This module introduces the participant to the definitions, principles and role of coaching. It describes the understanding and knowledge required to position and present as a coach as a precursor to persuasively leading and assisting clients. These form part of the foundation coaching skills needed to be an effective coach. It applies to individuals and business professionals who recognise the need to work with clients in a coaching capacity. This may complement other or traditional core roles and practices of the individual or business professional. The module focuses on the ability to source and comprehend general principles of coaching and covers the initial development of the participant's required knowledge base.

Rapport and Trust

Rapport and trust are the foundation-stones of a good coaching relationship and are based on the coaches’ ability to build rapport with the client and then gain their trust. The first stage defines what rapport and trust mean with respect to coaching. Armed with this, a coach can recognise the individual rapport and trust needs of individuals or clients and determine ways to develop that rapport and trust.

Cognitive Realities and Frames

Self-awareness and awareness of others are fundamental in adopting a positive and inclusive coaching style. Developing a client-centric coaching style that is open, flexible, positive and solution-focused requires an understanding of a client’s intention by interpreting what is important to them. Integrating and accurately evaluating multiple sources of information and recognising the subconscious and predetermined processes of others helps a coach to work with their client in gaining awareness and achieving agreed-upon results.

Coaching Models and Techniques

Great coaching goes beyond the ability to ask the right questions. Capable coaches are not only good listeners, but they are also good strategists and people with a vision who use their skills and knowledge to help clients realise their true potential. There are many tools and techniques coaches employ to structure coaching sessions that help their clients understand themselves, define their goals, identify their obstacles and find ways to overcome them. There is a variety of coaching models and techniques that can be used to develop a robust process that supports clients in achieving outcomes that align with their goals, values and beliefs.





Participants who successfully complete the program will receive a Certificate of Completion endorsed by . Your certification will note up to 20 hours of professional development.



$1,650 including GST